Questão Tela azul e reinicialização automática


Olá a todos,                                  Eu estou enfrentando o problema de bluesceen no Windows 2008 R2 Standard 64 bit, estou compartilhando o arquivo Zip com alguns despejos de memória. http://www.fileconvoy.com/dfl.php?id=g74a24d3e9d210a3d99918718672871cbd48bdf1d3

Eu já verifiquei os itens abaixo

Verifique a temperatura através da ferramenta “CoreTemp”: Resultado: Bom Verifique a RAM através da ferramenta “MeMTest”: Resultado: Bom Verifique o Disco Rígido através da ferramenta “Western Digital Data Life Guard”: Resultado: Bom

Você pode por favor me ajudar a descobrir a causa raiz (qual driver / hardware / software criando este problema) da tela azul.

Agradeço antecipadamente.

Cumprimentos, Gaurav


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origem




Respostas:


Todos os dumps mostram que você tem problemas de armazenamento:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffff88004c40000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80001683040, address which referenced memory

Debugging Details:
------------------

CURRENT_IRQL:  2

FAULTING_IP: 
nt!RtlCopyMemoryNonTemporal+40
fffff800`01683040 4c8b0c11        mov     r9,qword ptr [rcx+rdx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT_SERVER

BUGCHECK_STR:  0xA

PROCESS_NAME:  sqlservr.exe

STACK_TEXT:     
nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiPageFault
nt!RtlCopyMemoryNonTemporal
hal!HalpDmaSyncMapBuffers
hal!HalpDmaMapScatterTransfer
hal!HalpMapTransfer
hal!IoMapTransfer
hal!HalpAllocateAdapterCallback
hal!HalAllocateAdapterChannel
hal!HalBuildScatterGatherList
PCIIDEX!BmSetup
ataport!IdeDispatchChannelRequest
ataport!IdeStartChannelRequest
ataport!IdeStartDeviceRequest
ataport!IdePortPdoDispatch
ataport!IdePortDispatch
CLASSPNP!ServiceTransferRequest
CLASSPNP!ClassReadWrite
partmgr!PmGlobalDispatch
volmgrx!VMX_IO_DISK_EXTENT::Transfer
volmgrx!VmxpMirrorWritePhase1
volmgrx!VMX_OVERLAPPED_IO_MANAGER::AcquireIoRegion
volmgrx!VMX_IO_MIRROR::LaunchWrite
volmgrx!VMX_IO_MIRROR::Transfer
volmgrx!VmxReadWrite
volmgr!VmReadWrite
volsnap!VolsnapWriteFilter
Ntfs!NtfsStorageDriverCallout
nt!KxSwitchKernelStackCallout
nt!KiSwitchKernelStackContinue

Ran chkdsk / r / f e tente cabos diferentes. Atualize também o bIOS de 2.1a para 2.1c.


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concordo completamente. Além disso, deixe a SMART ativa para que você possa rastrear possíveis problemas futuros. - Lorenzo Von Matterhorn